Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate our patients’ insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
Although we will gladly file your claim on your behalf for major treatment plans, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedure that may need to be done. The majority of dental plans reimburse approximately 30%-80% of their usual and customary fees. With this in mind, we ask that 30% of the fee be paid at the time of treatment.
Upon receipt of an insurance payment, any balance due will be billed to you. If you have deposited an excessive co-payment, it will be refunded to you.
If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 800-824-1009, Lafayette Office Phone Number 765-447-9319, or by fax at 765-447-7227. Our office location is 415 North 26th Street, Suite 303, Lafayette, IN. Please call if you have any questions or concerns regarding your initial visit.
We are now a network provider for Cigna and Delta Dental. If you have dental coverage through Cigna or Delta Dental please let us know at your earliest convenience.